I LOVE this cleansing balm!  First, I completely adore the way this smells.  It has an herbal scent that I love.  It is a very comforting scent to me.  It also works very well.  I had read that some people experience a film on their skin after using this, but I have not had that experience at all.  It melts and spreads easily, and it takes everything off (granted, I don't wear a lot of makeup).  It is so lovely that I have to restrain myself from using too much!  I will definitely repurchase.