I bought this as a mother’s day present for my mom because she always complains of dry lips. Let’s begin with the first step, exfoliation. Does it actually exfoliate? Yes, it does. It’s not a lot, but its lips so… Second step! Wow! This step sticks to the lips great, but it can tear soooo easily, so be gentle. The effects of the second step- plump soft lips! I didn’t believe this product would do that, but it did. My mom’s lips were visibly plumper, smoother, and softer. Step three- this thing is actually like honey. It has the same consistency and smell as honey as. It actually is a bit too much for one use, so use it during the next couple days.